Handling Confrontational Customers

Actions Panel

Handling Confrontational Customers

By Professional Development & Learning

Date and time

Monday, July 14, 2014 · 11am - 12pm PDT

Location

Administration 217

University of Idaho Moscow, ID 83844

Description

Register to Handling Confrontational Customers. You''' discover how to use your voice and word choice to control and calm the situation. You'll even get some great techniques for quick de-stressing - so you can stay positive and not let one bad apple affect your next interaction...or the rest of your day!

Organized by

Sales Ended